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Importing Call Data Records (Voice Billing)In the event that the provider is acquiring
pre-rated minutes for voice calls from another supplier, then this supplier would supply the call logs in a file format suitable for importing into the provider's billing system to be billed against.
The Call
Data Records Import process manages the importation of the CDRs from various suppliers. The two examples shown below are for different providers, each with their own unique file structure which then must be processed by
CentreBill.
For each import process, the following fields are imported:
- ContactID
- Company
- Reference
- FNNcallcode
- Number of calls
- Cost of calls
Once the CDRs are imported they are then processed according to the business rules pertaining to the service assigned to each customer using the service as set up in the Company Setup section.
In the second example below, the CDR file fro the supplier is saved on the providers network and imported as a batch process. This file is pre-rated and hence once the provider is satisfied with the
contents of the imported file, then the records may be processed and ready for billing.
Once the CDRs are imported, they are ready for charging. The billing run will identify each call
record as an Uninvoiced charge and will raise a charge accordingly. These charges are posted to the invoice and presented to the customer for payment. At the same time, a report in generated for the
detailed call logs, each with their associated rated charge, and this is appended to the invoice and emailed to the customer.
The reports below show a typical invoice and CDR report as received by a customer:
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